Shipping policy
Shipping & Delivery
At Approved By Plush, we want your order to arrive safely, securely, and as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after your purchase is successfully placed.
Orders are not normally processed on weekends or U.S. holidays. During promotional periods, product launches, or periods of high order volume, processing may take slightly longer.
Once your order has been processed and shipped, you'll receive a shipping confirmation email with tracking information.
Shipping
Free U.S. Shipping
We currently offer free shipping within the United States on eligible orders.
Estimated Delivery
After processing, orders are generally expected to arrive within approximately 3–7 business days, depending on your location and the shipping carrier.
Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or circumstances outside our control.
Order Tracking
Once your order has shipped, you'll receive an email containing your tracking number.
Tracking information may take some time to become active after the package has been handed to the carrier.
If your tracking information hasn't updated after several business days, please contact our support team.
Shipping Address
Please make sure your shipping address is accurate and complete before placing your order.
Approved By Plush is not responsible for delays or additional costs caused by an incorrect or incomplete shipping address provided at checkout.
If you notice an error in your shipping address after placing your order, contact us as soon as possible. While we'll do our best to help, we cannot guarantee that an address can be changed once an order has entered processing or shipped.
Damaged Packages
If your package arrives visibly damaged, please take photos of the packaging and product before disposing of any materials.
Contact us as soon as possible with:
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Your order number
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Photos of the damaged package
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Photos of the product
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A brief description of the damage
Our support team will review your claim and assist with the next steps.
Lost or Delayed Orders
Once an order has been shipped, delivery is handled by the selected carrier.
If your package appears to be significantly delayed or marked as delivered but you cannot locate it, please contact us so we can assist with the available next steps.
International Shipping
At this time, Approved By Plush ships within the United States only.
International shipping availability may be introduced in the future.
Questions About Your Order?
We're here to help.
For questions regarding shipping, tracking, or delivery, please contact our support team.